Reference

Terms & Conditions for score189 Accounts

Live Blackjack Turbo, Capsa Susun Live and Tennis Grand Slam are covered by the score189 Terms & Conditions, together with your account, wallet and access duties.

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score189 Terms & Conditions for score189 Accounts
TERMS HELP ROUTE

Where to Ask About Your Terms

A clear contact route helps when a policy point affects your account, wallet status or access to a game category.

Account access For a phone verification question, tell us which account step stopped and whether you were using a mobile browser or desktop. We can explain the relevant Terms & Conditions without asking you to share your password.
Wallet status If DANA, OVO, GoPay or QRIS shows a pending status, include the rail and reference details available to you. We use that context to explain the applicable payment clause and the next account action.
Policy changes Questions about a revised clause, data request or account restriction can be sent through the displayed support contact. We will point you to the relevant Terms & Conditions section and explain how to request clarification.
ACCOUNT RECORDS

How We Apply These Policy Rules

We apply the Terms & Conditions to account records rather than relying on a single screen or device.

Data handling

We use account details, phone verification results and transaction references for the purposes described in the Terms & Conditions. When you contact us, provide only the details needed to locate the account or policy question.

Cookies

Cookies and similar browser records may support login continuity, session checks and policy prompts. Your device can handle these differently, so a mobile browser may ask you to verify again after its stored data is cleared.

Account security

Keep your password, phone access and verification messages private. If you suspect that another person accessed the account, contact us through the support route and mention the last known device session.

Record retention

We retain selected account, payment and support records for the periods described in the policy. A DANA, QRIS, bank transfer or virtual account reference may be needed to trace a completed request.

Policy contact

For a clause question, identify the heading, account step or wallet rail involved. We can explain the wording and tell you whether the request needs account verification before any private detail is discussed.

Change requests

You may ask us to correct account details or clarify how a policy request is handled. Send the request through the displayed contact path, and we may verify phone ownership before making a record change.

Terms & Conditions Questions Answered

These Terms & Conditions answers focus on the account decisions Indonesian customers ask about before opening an account. We cover eligibility, wallet records, device access, data requests and policy contact in plain language. Where a question concerns access to casino, sports or game content, the result depends on local law and the terms displayed for your account.

The current Terms & Conditions are available through the policy link on score189. Read them before completing phone verification or using DANA, OVO, GoPay, QRIS, bank transfer or virtual account features, because the displayed version applies to your account activity.

Yes. The same Terms & Conditions apply when you use a mobile browser, tablet or desktop. Clearing browser data, changing devices or losing a verified session may require the account step again. Access to the account and game areas depends on local law.

You must provide accurate account details and complete the phone verification step requested on the site. We may ask for another check if account data, a wallet reference or a device session does not match. Do not share your password or verification message.

They describe how DANA, QRIS, OVO, GoPay, bank transfer and virtual account references relate to account records. A pending wallet status can require a check before the next action. Keep your receipt or reference available when asking us about a payment clause.

You can contact us to ask for a correction or clarification under the Terms & Conditions. Include the account step and the data field concerned, but do not send your password. We may verify phone ownership before changing a protected account record.

The retention period is set out in the policy and can differ by record type. Account activity, support messages and payment references such as QRIS or bank transfer details may be retained for the stated operational period before scheduled removal.

Use the support contact shown on our site and name the policy heading, game area or wallet rail involved. We can explain the applicable clause after checking the account. Access eligibility depends on local law, so we cannot replace a local legal requirement.

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